Privacy policy

NovaNest LLC (hereinafter referred to as "we") respects your privacy and is committed to protecting your personal information. Please read this Privacy Policy carefully to understand how we collect, use, store and protect your personal information.

1. Information Collection

The information we collect may include:

Personal information: such as name, email address, phone number, shipping address, etc.

Payment information: including credit card information or other payment method related information (please note that payment information is processed directly by third-party payment processors and we do not save your credit card information).

Website usage information: such as browser type, access time, pages visited, etc.

2. Information Use

We collect your information for the following purposes:

Process and fulfill your order.

Provide you with a customized shopping experience.

Improve our services and products.

Send you order status updates, promotions or other related information (you can choose to unsubscribe at any time).

3. Information Protection

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, use or disclosure. However, please understand that no data transmission or storage system can guarantee 100% security.

4. Information Sharing

We promise not to sell your personal information to any third party. We may share your information with trusted partners to provide necessary services (such as logistics distribution or payment processing), but these partners must also comply with strict data protection measures.

5. Cookies

We use "Cookie" technology to improve user experience. Cookies are small text files stored on your device that help us remember your preferences and login status.

6. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any updated Privacy Policy will be posted on the website and will take effect immediately. Please check regularly.