About Us

User Agreement

Scope of Application and Consent

This Agreement applies to your access to and use of the services provided by our website (hereinafter referred to as the "Website"). By using this Website, you agree to abide by all the terms and conditions of this Agreement. If you do not agree to any of the terms of this Agreement, please do not use this Website.

Law Applicable: This Agreement shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.

Conditions of Use: You promise to comply with all applicable laws and regulations when using this Website and not to engage in any illegal acts.

Products and Prices

The product information displayed on this Website is as accurate as possible, but we cannot guarantee 100% accuracy of the product information. If there is an error in the product description, price or any other information, we reserve the right to modify or cancel the order.

Payment Method

We offer a variety of payment methods. Please refer to the checkout page for specific payment options. All payment transactions will be processed in Hong Kong legal tender (HKD).

Refund and Return Policy

Return: If the product has quality problems or does not meet the description, you can apply for a return within 14 days after receiving the product.

Refund: All orders eligible for refund will be refunded within 7 working days after processing.

Returns and Exchanges Acceptable Time: You may apply for a return or exchange within 14 days after receiving the product. Returns will not be accepted after the deadline.

Refund Arrival Time: Refunds will be returned to the original payment method and will be processed within 7 business days. The specific arrival time depends on the payment channel.

Our Privacy Policy details how we collect, use, store and protect your personal information. Please refer to our Privacy Policy page for details.

Legal Disclaimer

The goods and services provided on this website are provided on an "as is" basis. We do not guarantee that all services or products are suitable for your specific needs.

Information Collection

We collect the following types of information:

Personal information: such as your name, email address, contact information, etc.

Transaction information: such as purchase records, payment information, etc.

Usage information: We collect information about your use of the website through technologies such as cookies, including browsing history and device information.

Information Use

We use the information collected to:

Provide and improve our services.

Process your orders, payments and customer service requests.

Send you notifications related to our services.

Information Sharing

We will not sell your personal information to third parties, but may share information with partners to provide better services. All shared information will be subject to this Privacy Policy.

Security Measures

We take appropriate technical and administrative measures to protect your personal information from unauthorized access, disclosure, modification or destruction.

Information Retention

We will only retain your information to fulfill our legal obligations, resolve disputes and enforce our agreements.

About Us

Company Name: BLUE STAR TRADING LIMITED

Company Address: RM C, 6/F, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HK

We are committed to providing you with high-quality clothing products and a great shopping experience. If you have any questions about our products or services, please feel free to contact us.

If you have any questions or suggestions about our services, please contact us through the following methods:

Company Name: BLUE STAR TRADING LIMITED

Company Address: RM C, 6/F, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HK

Email: cheerychowshop@gmail.com

Customer Service Phone: +18659421221

Applicable Law: The interpretation and execution of these Terms of Service shall be in accordance with the laws of the Hong Kong Special Administrative Region.

Usage Rules: All users must comply with the relevant laws of Hong Kong and these Terms of Service when using this website.

Limitation of Liability: We are not responsible for service interruption or data loss caused by force majeure, network interruption, etc.

Refund and Return Policy

Return Conditions: If the product has quality problems or does not match the description, you can apply for a return within 14 days after receiving the product.

Refund Processing: All orders that meet the refund conditions will be refunded within 7 working days.

Refund method: Refunds will be made through the original payment method.

Acceptable return and exchange time: You can apply for a return and exchange within 14 days after receiving the goods. Expired returns will not be accepted.

Refund arrival time: Refunds will be processed within 7 working days, and the specific arrival time depends on the payment channel.

Shipping policy

Shipping area: We provide global shipping services. Please refer to the checkout page for specific areas that can be shipped.

Shipping cost: Shipping costs are calculated based on the destination and package weight. You will see the exact shipping cost at checkout.

Shipping time: Shipping time varies depending on the destination, and the specific time will be provided at checkout.

Order processing time: All orders will be processed and shipped within 1-2 working days after payment is received.

Shipping time: Shipping time is usually 5-15 working days, depending on the destination and shipping method.

Information collection and use: We collect necessary personal information to process your order and provide personalized services. All information is limited to legal purposes and will not be shared with third parties.