Shipping policy
Shipping Policy
This Shipping Policy (hereinafter referred to as "this Policy") applies to all products purchased through the website of WGEAT TECHNOLOGY LIMITED (hereinafter referred to as "the Company") (hereinafter referred to as "the Website"). When using this Website to make purchases, you agree to accept the following shipping terms and conditions.
1. Shipping Scope
The shipping service provided by the Company is applicable to the world, but the specific shipping scope may vary depending on the region.
We will select the most appropriate shipping method based on your delivery address to ensure that the goods can be delivered as quickly and safely as possible.
2. Shipping Fees
Shipping fees depend on the weight, size and destination of the goods. The specific fees will be automatically calculated and displayed at checkout.
If your region requires additional shipping fees, you will be notified before checkout and can only continue to complete the purchase after confirmation.
Special promotions or offers may include free or discounted shipping. Please refer to the relevant activity rules for specific conditions.
3. Shipping time
International shipping: Usually delivery is completed within 7-15 working days, depending on the logistics service and customs processing of the destination country.
Due to force majeure factors (such as weather, natural disasters, traffic problems, etc.), the shipping time may be delayed. We will update you with logistics information in a timely manner.
4. Shipping method
The company cooperates with multiple domestic and foreign logistics companies, including but not limited to SF Express, EMS, DHL, FedEx, UPS, USPS, etc. We will choose the best shipping method based on your address.
For special needs (such as expedited delivery, special packaging, etc.), please contact us when placing an order, and we will do our best to provide support.
5. Order tracking
All shipped orders will be provided with tracking numbers. You can obtain the shipping status of the order through the logistics information page we provide or directly contact the customer service team.
If your package is lost or there is any problem during transportation, please contact our customer service team in time and we will assist you.
6. Receipt and inspection
Please check whether the goods are intact immediately upon receipt. If the goods are found to be damaged or not in accordance with the order, please contact us within 48 hours after receiving the goods and submit relevant evidence (such as photos, etc.), and we will handle it according to the specific situation.
When receiving the goods, if the outer packaging is found to be damaged or abnormal, please mark it when signing for it and notify us in time for handling.
7. Shipping restrictions
Some regions or countries may not provide shipping services due to local laws and regulations or logistics restrictions. In this case, we will try our best to provide you with alternatives, or cancel the order and refund in full according to the situation.
Some goods (such as fragile goods, liquids or bulk goods) may have additional shipping requirements, please check the relevant instructions when purchasing.
8. Returns and exchanges
If you need to return or exchange goods due to product quality issues, please refer to our refund policy to understand the return process and fee arrangements. Returned goods must be in unused, undamaged condition and fully packaged.
9. Contact Us
If you have any questions or need assistance regarding shipping, please contact us via the following methods:
Company Name: WGEAT TECHNOLOGY LIMITED
Company Address: RM C, 6/F, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HK
Email: cheerychowshop@gmail.com
Customer Service Phone: +18659421221
This Shipping Policy may be modified at any time, and the modified policy will be posted on this website and take effect. Please check this policy regularly to ensure that you are aware of the latest shipping terms.